We know this can be frustrating and our interest is in getting your order delivered in its best and safest condition, however during transit from Happiroo to you there is a possibility of damage or spoilt especially fresh products. We don't want you to be unhappy and therefore, will help to work with you to resolve it.
Returns for perishable items Some products are not viable for returns especial perishable fresh products like meat hence we will always find and resolve the issues with you. Depending what your case is we will simple issue a refund. We will need the below details firstly by
Requesting a refund within 7 days of receiving your order if it is
Damaged, spoilt or unusable
Missing and you were charged for it
1. Upon delivery take clear pictures. Perishable items need to be notified as soon as possible.
2. Simply Contact Us, attach the pictures and explain the reason.
Our team will look into the matter and once it has been approved for a refund it will be processed immediately but can take up to 2 weeks for the funds to be in your account, depending on your bank.
Thank you for understanding.
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This is Sham, a fellow Asian like you, who faced similar problems living in the UK as you
might be facing right now… unable to find genuine, fresh, and halal desi groceries near you.
And even if you do find halal groceries (like meat for example)...
You never know if it is the real deal or not. This is exactly why I launched Happiroo.
Since premium groceries are what make desi dishes so delicious… I partnered up with desi
traders, who import the best quality goods right from our home countries. And that’s not
the only thing why Happiroo is becoming the go-to online store for ordering desi groceries.
We are expanding our horizons every single month, so we can deliver the goods to you
and many more in as little as 2 hours after they order something from our website.
Try us for once. The only thing you’ll regret is not ordering from us sooner.
We are working hard and will highly value your feedback.
When reaching the Delivery method page during the checkout process you will find Saturday Delivery (Hoghlighted below) only select that otherwise you can expect it no earlier then Tuesday.
Saturday delivery is a special deliver hence the price is different.
Orders must be placed before 12PM to receive delivery the next day.